Best Darn Homebrew Store in Georgia!

Shipping & Returns

This is how we handle our shipping process.


We do not charge handling fees or any other hidden fees for shipping and processing. Our goal is to get your order to you as quickly as possible. We utilize USPS as our main shipper. Orders placed by 2pm EST will be shipped the same day (Tues-Fri), and orders placed over the weekend will ship out Tuesday.


If for some weird reason we cannot process or ship your order right away, we'll contact you either by phone or email to let you know what's going on.



Exchanges
Exchanges are accepted within 14 days after date of sale; however, items must not be damaged and must be un-opened. Exchanges will be for a like item only, i.e. swapping a beer recipe kit for a beer recipe kit. Any difference in price will be paid at the time of exchange; any amount owed to the customer will be issued in the form of store credit.


The following items are not exchangeable:

Items damaged by misuse or abuse (accidentally or intentional), altered, or without original packaging
--Bulk liquid malt extract
--Live yeast cultures (White Labs, Wyeast)
--Milled (crushed, ground, or cracked) grain
--Bulk 50 or 55-pound bags of grain once they've been opened
--Wine kits once they've been opened
--Books, magazines, CDs, DVDs
--Distillation Equipment
--Hose or tubing which has been cut to length for your order



Operation Homebrew does not process returns. We suggest you use eBay/Craigslist/Facebook Classifieds/etc to sell something you no longer want.



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